Technology has changed almost every part of daily life, including how people book services, shop, order food, and manage appointments. The haircare industry is no exception. To make salon visits faster and more convenient, Great Clips developed its mobile app, giving customers a variety of tools that help simplify the haircut experience.
The Great Clips mobile app is more than just a way to check salon wait times. It allows customers to check in remotely, track their place in line, save favorite salons, receive notifications, manage haircut reminders, and access personalized haircut information. These features help customers spend less time waiting and more time doing the things they enjoy.
What Is the Great Clips Mobile App?
The Great Clips mobile app is a free smartphone application available for both iPhone and Android devices. The app was designed to improve convenience by allowing customers to manage much of the salon visit process directly from their phones.
The app focuses on helping customers:
- Reduce waiting time
- Find nearby salons
- Join the waitlist remotely
- Track wait times
- Receive notifications
- Save salon preferences
For many customers, the app has become an essential part of planning salon visits.
Online Check-In
The Most Popular Feature
Online Check-In is the feature most customers associate with the Great Clips app.
Instead of driving to a salon and waiting in the lobby, customers can join the salon’s queue before they arrive. The app allows users to add their name to the waitlist from almost anywhere.
Benefits include:
- Reduced waiting room time
- Better schedule planning
- Greater convenience
- Faster overall experience
Although Online Check-In is not the same as a traditional appointment, it can significantly reduce the amount of time spent waiting at the salon.
Real-Time Wait Time Estimates
Know Before You Go
One of the most valuable features in the app is the ability to view estimated wait times before leaving home.
Customers can:
- Check nearby salons
- Compare wait times
- Select less busy locations
- Plan their visit more efficiently
The estimates update based on current salon conditions and customer traffic.
This transparency helps eliminate much of the uncertainty associated with walk-in haircuts.
Live Waitlist Tracking
See Your Position in Line
After checking in, customers can monitor their progress through the waitlist.
The app allows users to:
- View their place in line
- Track movement through the queue
- Estimate when they should arrive
This feature helps customers spend their waiting time elsewhere rather than sitting inside the salon.
Many users appreciate knowing exactly where they stand in the queue.
Salon Locator
Easily Find Nearby Locations
Traveling? Visiting a new city? Running errands across town?
The app includes a salon locator feature that helps customers quickly find nearby Great Clips locations.
Users can:
- Search by location
- View nearby salons
- Access directions
- Check wait times
This feature is especially useful for customers who travel frequently.
Save Favorite Salons
Faster Access to Preferred Locations
Many customers regularly visit the same salon.
The app allows users to save favorite locations, making future check-ins faster and more convenient.
Benefits include:
- Quick access to preferred salons
- Faster Online Check-In
- Easier wait-time monitoring
Instead of searching each time, customers can simply select a saved favorite.
Push Notifications
Stay Updated Automatically
The app can send notifications directly to your device.
These notifications may include:
- Waitlist updates
- Check-in reminders
- Salon notifications
- Haircut reminders
Push notifications help customers stay informed without constantly checking the app manually.
ReadyNext Alerts
Know When It’s Time to Leave
One of the most useful notification features is ReadyNext®.
ReadyNext sends alerts when your estimated wait time reaches approximately 15 minutes, letting you know it’s time to head toward the salon.
Benefits include:
- Better timing
- Reduced waiting room time
- Improved convenience
- Less guesswork
For busy customers, this feature can be a major time saver.
Haircut Reminders
Never Forget Your Next Trim
Many people intend to get regular haircuts but simply forget.
The Great Clips app allows users to set haircut reminders based on:
- Specific dates
- Time intervals
- Personal preferences
When the reminder date arrives, the app sends a notification encouraging you to schedule your next haircut.
This feature can be particularly helpful for:
- Parents
- Busy professionals
- Students
- Frequent haircut customers
Clip Notes Integration
Personalized Haircut Records
One of Great Clips’ most unique features is Clip Notes®.
Clip Notes stores haircut information entered by stylists after your visit. These notes help maintain consistency across future appointments and can be accessed by Great Clips stylists at participating locations.
Clip Notes may include:
- Preferred haircut length
- Hair texture information
- Styling preferences
- Product recommendations
- Previous haircut details
This system helps customers receive more consistent results even when visiting different stylists.
Account Creation and Profile Management
Optional But Helpful
Customers can create an account to make future check-ins faster.
Benefits of creating an account include:
- Saved preferences
- Faster check-ins
- Favorite salon management
- Improved personalization
While some app functions can be used without an account, registered users often enjoy a more streamlined experience.
Easy Check-In Process
Designed for Simplicity
The app’s check-in process is intentionally simple.
Typical steps include:
- Open the app.
- Find a salon.
- View wait times.
- Select Check-In.
- Enter your information.
- Join the waitlist.
The process can often be completed within a minute.
Time-Saving Benefits
Why Customers Love the App
The app’s popularity largely comes from the time it saves.
Benefits include:
- Less waiting
- Better planning
- Remote queue access
- Convenient notifications
- Faster repeat visits
For busy families and professionals, these advantages can significantly improve the overall haircut experience.
Helpful for Families
Managing Multiple Haircuts
Parents often appreciate the app because it helps reduce waiting room time with children.
Instead of arriving early and keeping children occupied during long waits, parents can monitor wait times and arrive closer to service time.
This often makes family haircut trips less stressful.
Useful for Travelers
Great for Customers on the Move
Because Great Clips has thousands of locations across North America, many customers use the app while traveling.
The salon locator feature makes it easy to:
- Find nearby locations
- Check wait times
- Join local waitlists
This convenience helps customers maintain their grooming routine even when away from home.
Is the Great Clips App Worth Downloading?
For most regular customers, the answer is yes.
The app offers:
- Online Check-In
- Real-time wait times
- Live waitlist tracking
- Favorite salon management
- ReadyNext alerts
- Haircut reminders
- Clip Notes integration
- Convenient salon searches
Since the app is free, many customers find that even occasional use can save time and improve convenience.
FAQs
Is the Great Clips app free?
Yes. The app is free to download and use.
Can I check in online through the app?
Yes. Online Check-In is one of the app’s primary features.
Can I see wait times before visiting?
Yes. The app provides estimated wait times for participating salons.
What is ReadyNext?
ReadyNext sends alerts when your estimated wait time reaches about 15 minutes.
What are Clip Notes?
Clip Notes are haircut records that help stylists understand your haircut preferences.
Can I save favorite salons?
Yes. The app allows users to save frequently visited locations.
Does the app work on iPhone and Android?
Yes. Great Clips offers versions for both major mobile platforms.
Can I track my place in line?
Yes. The app allows customers to view their position on the waitlist.
Does the app send haircut reminders?
Yes. Users can set reminders for future haircuts.
Do I need an account to use the app?
Some features work without an account, but creating one can provide additional convenience and personalization.
